Your Account Deletion and Data Privacy

We at Avunja respect your right to privacy and control over your data. This policy outlines what happens to your information when you choose to delete your account

Initiating Account Deletion

You can delete your account by following these steps (mention the specific steps within your platform). Once you confirm deletion, please understand this action is permanent. You will not be able to recover your account information or activity history.

To request the permanent deletion of your account:

1. Go to the . If you aren’t logged in to Avunja on the web, you’ll be asked to log in first.

2. Select an option from the drop-down menu below Why do you want to delete account ? and re-enter your password. The option to permanently delete your account will only appear after you’ve selected a reason from the menu and entered your password.
3. Click Delete Account.

Data Anonymization for Reporting

We understand the value of your data for improving our services. To maintain accurate reporting and improve our platform, we will anonymize certain data fields associated with your account. This anonymization process protects your privacy while allowing us to retain valuable insights.

Data Fields We Anonymize:

Personally Identifiable Information (PII): This includes data that can directly identify you, such as your name, email address, phone number, and billing information. These fields will be transformed into unrecognizable formats using techniques like hashing or pseudonymization.

Data Fields We Permanently Delete:

Account Information: This includes details specific to your account, such as usernames, passwords, and security questions. Activity History: This encompasses your specific actions and interactions within our platform.

Data Usage in Reports

The anonymized data points will be incorporated into relevant reports in an aggregated and anonymous manner. This means your information will be combined with data from other users and presented in a way that doesn't reveal your individual identity.

Maintaining Transparency

We are committed to transparency. This policy is designed to inform you about our data deletion practices. If you have any questions, please don't hesitate to contact us through [mention your contact information].